Espoir Translations
Claire Simon Câmara Opaleye trades as Espoir Translations, based in the UK at 1B Preston Road, London E11 1NL. This Privacy Notice outlines how Espoir Translations protects and uses the information you provide when you use its website and its services.

What personal data does Espoir Translations collect?
Visitors to this website are not obliged to provide personal data.

Espoir Translations will collect personal data from and about you when you complete the contact form on this website or make an enquiry.

Personal data collected may include your name, postal address, email address, telephone number and any other personal data revealed by you in documents you provide.

Why does Espoir Translations process your personal data?
The legal basis for processing your data is to perform the services you request, to take necessary steps prior to fulfilling your request and to comply with legal requirements.

Espoir Translations does not use your personal data for marketing purposes, nor does it disclose it to unauthorised third parties.

Who else may have access to your personal data?
Espoir Translations processes all data on password-protected computers and data is not accessible by third parties.

Espoir Translations does not share your personal data with third parties without your prior approval. It doesn’t not sell, lease or distribute your personal data to third parties unless it is required by law to do so.

When a text containing personal data is outsourced to another linguist for revision, the linguist selected will have been checked for GDPR-compliance.

For administrative purposes, other parties, including the providers of this website and email hosting services, may have access to your personal data. All these parties are also compliant with the EU General Data Protection Regulation or, in the case of US companies, are self-certified under the US Privacy Shield framework.

How does Espoir Translations store personal data?
The data collected is stored locally in a secure manner. The cloud storage facility Espoir Translations uses is self-certified under the US Privacy Shield framework. Reasonable and feasible security measures are taken to protect and back up your data.

How long does Espoir Translations keep your personal data?
Your personal data will be kept for 7 years, unless you request a delete or removal sooner. Should you ask Espoir Translations to delete documents before the 7-year period has expired, it cannot be held responsible for queries or claims relating to the content, as it has no way of verifying the accuracy of the original content.

Do you have the right to access your personal data?
You may contact Espoir Translations at any time to request a copy of your personal data, or to ask for a rectification or the removal of the information held. Action will be taken without undue delay, and in any event within one month of receipt of the request.

Do you have the right to lodge a complaint?
If you have any concerns about your personal data is being processed, please contact Espoir Translations. You also have the right to lodge a complaint with the supervisory authority in the UK (the Information Commissioner’s Office, or ICO) or in the country where you live.

This Privacy Notice was updated in May 2019. I will review and update it when necessary.